Privacy Policy

Information We Collect

falcronethiq collects information that you provide directly to us, as well as information we gather automatically when you use our services. This includes personal details necessary for account creation, financial data for budget analysis, and usage patterns to improve our platform.

Personal Information

• Name, email address, and contact information
• Financial data including income, expenses, and budget categories
• Device information and IP address
• Account preferences and settings
• Communication history with our support team

Automatically Collected Data

We automatically collect certain information about your device and how you interact with our services. This includes browser type, operating system, referring website, pages visited, and time spent on our platform. We use cookies and similar technologies to enhance your experience and analyze usage patterns.

How We Use Your Information

Your information helps us provide personalized budget recommendations, seasonal spending insights, and improve our platform's functionality. We analyze spending patterns to offer relevant financial guidance tailored to Canadian seasonal trends.

• Provide seasonal budget adjustment recommendations
• Send important account notifications and updates
• Improve our platform's features and functionality
• Respond to customer support inquiries
• Comply with legal requirements under Canadian privacy laws
• Prevent fraud and maintain platform security

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in specific circumstances outlined below, always in accordance with applicable Canadian privacy legislation.

We may disclose your information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. You will be notified of any such changes that affect your personal information.

Your Rights and Choices

Under Canadian privacy laws, you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Access and Correction

You can request access to the personal information we hold about you. If you find any inaccuracies, you can request corrections. We'll respond to such requests within 30 days and provide you with a clear explanation of any actions taken.

Data Portability and Deletion

You can request a copy of your personal information in a structured format. You also have the right to request deletion of your personal information, subject to certain legal and operational requirements. Account deletion requests are typically processed within 7 business days.

• Opt out of marketing communications at any time
• Request correction of inaccurate personal information
• Download your financial data and budget history
• Delete your account and associated information
• Restrict processing of your personal information

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain the highest standards of data protection.

All sensitive financial data is encrypted both in transit and at rest using industry-standard encryption protocols. We conduct regular security audits and maintain strict access controls to ensure only authorized personnel can access your information for legitimate business purposes.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial data related to budget analysis is typically retained for up to 7 years to support long-term spending trend analysis, unless you request earlier deletion.

When we no longer need your personal information, we securely delete or anonymize it. Account information is usually retained for 90 days after account closure to allow for account recovery, after which it's permanently deleted from our systems.

International Data Transfers

Your personal information may be processed and stored in countries other than Canada, where our service providers operate. We ensure that any international transfers of your personal information comply with Canadian privacy laws and provide adequate protection.

When transferring data internationally, we use appropriate safeguards such as standard contractual clauses or adequacy decisions to ensure your information remains protected according to Canadian privacy standards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you via email or through a prominent notice on our platform at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.